Quality Policy

TRIANGLE FIRE SYSTEMS LTD is committed to providing high quality design and service, effective project management and outstanding customer service.

To ensure that we meet statutory and regulatory requirements and deliver consistent high quality it is the policy of Triangle that all of our activities are carried out in accordance with our quality management system.

The Triangle Management System manual details the organisation and management systems which is designed to meet the requirements of ISO9001:2015 in pursuit of its primary objectives, the purpose and the context of the organisation.

The Management System, procedures and associated documentation are established to manage and control our business and is available to all our staff.

The policy is available on the Triangle Fire Systems website and upon request to relevant interested parties.

Quality Policy

The aim of our quality management system is to ensure that:

  • We deliver a consistent quality of service to maintain excellent customer relations
  • Customer satisfaction remains intrinsic to our business
  • Our customerís requirements have been fully understood and met
  • All work is carried out consistently to a defined standard
  • We have the skills and resources to fulfil our customer requirements
  • Our staff are trained to an appropriate level
  • We strive to continuously improve our systems and procedures
  • We only use suppliers and services that meet our own quality assurance standards
  • A professional approach to customer liaison is maintained at all times
  • Any complaints are dealt with effectively and efficientl

TRIANGLE recognises the importance that the quality of our service has to the future of our business.

TRIANGLE will establish on an annual basis specific and measurable objectives and undertakes to review performance against these specific goals on a regular basis.

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